Frequently Asked Questions

How much will it cost to pump my septic tank?

Prices vary based on the complexity of your septic pumping system and where you live.  Give us a call at 425-905-2485 for a free estimate of the charges you may pay.

Why do I have to pump my septic tank and how often should I pump it?

Pumping your 1000 gallon septic tank every 3 to 5 years will lengthen the sustainability of your septic system depending on how many are using it. The more people using your septic tank, the lesser number of years that you need to pump it.

2 people              every 5 years

3 people              every 4 years

4 people              every 3 years

6 people              every 2 years

An Alternative Treatment System as well as smaller or older septic systems requires higher level of maintenance for your convenience.  If you have a lot of reserved questions regarding you septic system, you may seek advice from your manufacturer or contact us for more information.

Why does your tank lid need to be dug up?

Your tank lid must be dug up to assure that you septic system is in good condition. To be able to clean the septic from solid materials, the tank lids must be dug up. Your septic tank and pump chamber as much as possible must be close to each other because if you are using a gravity fed system, there will be a three entrée point but if you own a Pump System, your septic tank will have four access points.

If you have a four inch plastic pipe out from the ground, do you have to pump the septic from it?

 Plastic pipes are just for inspection purposes of laterals or for cleaning of pipes so you do not really need to pump the septic from it. Three lids are usually found on septic tanks and approximately, tanks lids are from 18 to 30 diameter holes positioned at the top of tanks. You will also need an additional lid on the tank having the pump if your septic system is composed of a submersible pump.

What does it mean if my alarm goes off?

It means that your pump is not in good condition and it is not working anymore and that a problem in your floats or most probably an electrical malfunction maybe the cause of the problem. If you do not know what to do, you may contact us and we will try our best to answer your inquiries regarding septic services right away.

Do I need to be home when my septic tank is pumped?

Not really. As long as we know the location of your septic tank, we can assure you that our septic pumping will be alright and that everything will be fine.

What can I do to get rid of roots in my tank?

We do offer a product called ROOTX which terminates the roots in the tank. If ever the roots are not removed, it can destroy the sewer line and a repair on the line is needed. If you need more information, just contact our office at 425-905-2484 for more septic services and additional details regarding septic pumping.

Some Important Tips to Keep your Septic Tanks Healthy

  • Do not pour kitchen grease in the drain.
  • Do not dispose inorganic materials such as cigarettes, sanitary napkins, wipes and disposable diapers in the toilet.
  • Never pour gasoline, oil, anti-freeze, paint, and paint thinner, pesticides and other hazardous chemicals in the drain.
  • Do not overload your septic system. 70% of the designed limits is enough for a daily flow.
  • Increasing your septic system maintenance schedule would mean a lot and using a garbage disposal cautiously will also be a big help.
  • Make sure to check your plumbing fixtures to avoid leaks.
  • Choosing the right brand of toilet paper is a big thing. Choose the one that does not break easily.
  • Having your septic system inspected every three to five years or as required by law by a Superior Septic Services is a good way to avoid problems.


Annual inspections on systems that contain Submersible Pumps and other advanced components are needed to maintain proper maintenance.